Privacy Settings
The controls you have over your data, and how to use each one.
These are the controls you have over your data. Each one is marked as something you can do in your browser, in your account, or by asking us.
01Use KovaPDF without an account
In your browser
Every tool works without signing in. Without an account, we keep only a random browser identifier and a pseudonymised (hashed) form of your IP address, to apply usage limits. You can delete that data with the button in the Privacy Policy.
03See your activity
In your account
Your dashboard shows your recent activity: which tools you have used and how many operations worked or failed, for any date range. Documents you sent for signature are listed under Sent for signature.
04Sign out and secure your account
In your account
Signing out ends your session on our servers straight away. If you think someone else has access to your account, reset your password with Forgot password? on the sign-in page. Resetting it signs you out on every device. You can also email support@kovapdf.com and we will help.
05Delete your account
In your account
Go to your dashboard and choose Delete my account. We sign you out everywhere straight away and email you the date. Seven days later we delete your account, your sessions, your third-party sign-in links, your signature requests and templates, and your API keys and webhooks. Until then you can sign in and choose Cancel deletion. Your usage records are kept only as anonymous counts that no longer link to you. Once the seven days have passed, deletion cannot be undone.
You can also delete a single signature request or template at any time from your account. Files you have already downloaded are on your own device and are not affected.
06Stop hearing from us
In your browser
After signing a document, you can tick a box to hear from us about KovaPDF. To withdraw, untick the box while your signing link still works, or email support@kovapdf.com. We keep a record of the withdrawal so that we do not contact you again.
07Get a copy, correct, object or restrict
By request
Email support@kovapdf.com from the address on your account. We can send you a copy of your data in a machine-readable format, correct anything that is wrong, or stop or limit a use of your data you object to. If we believe we must continue, we will explain why. We aim to reply within 30 days.
08If you are not happy
Write to us first at support@kovapdf.com. If you are in the EEA or the UK, you can also complain to your national data protection authority. Elsewhere, your local regulator may offer a similar route.