Reporting Copyright Violations

KovaPDF is a processing tool, not a hosting platform. It does not publish documents, does not have a public library, does not offer search, and does not give anyone a link to a file someone else processed. There is no page here on which a copyrighted work can be found by the public, because there is no page here that displays user files at all.

A file that is uploaded is transformed and deleted in the same request — the timeline is set out on the Security page. By the time a notice about a specific file reaches us, that file has not existed for some time, and there is nothing to take down.

There are still situations where a notice to us is the right step. Those are next.

Write to us if:

• material on our own pages — our text, screenshots, illustrations, or example documents — infringes your copyright;
• you have evidence that an account is systematically using KovaPDF to process infringing material, and you want that account acted on;
• you believe KovaPDF itself is being promoted or presented somewhere in a way that infringes your rights.

The second case is the one where we can genuinely help. We cannot remove a document we no longer hold, but we can and do close accounts used to infringe repeatedly.

Send it to support@kovapdf.com with the subject line Copyright Notice. To be actionable it needs all six of the following — these are the elements required by section 512(c)(3) of the US Digital Millennium Copyright Act, and they are a sound structure for a notice from anywhere:

1. Your signature — physical or electronic — as the copyright owner or a person authorised to act for them.
2. Identification of the work you say has been infringed. If you are covering several works in one notice, a representative list is fine.
3. Identification of the infringing material, specific enough for us to locate it: an exact URL on our site, or — for an account-conduct report — the account, the dates, and what you observed.
4. Your contact details: name, postal address, telephone number, and email address.
5. A good-faith statement that the use complained of is not authorised by you, your agent, or the law.
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or are authorised to act on the owner’s behalf.

Under 17 U.S.C. § 512(f), knowingly misrepresenting that material is infringing makes you liable for damages, including costs and legal fees, to the person harmed by the false notice. Notices are sworn statements. Do not send one to remove criticism, to win an argument, or over material you do not own. If you are unsure whether a use is infringing — fair use and fair dealing are real, and genuinely difficult — get advice before you file.

1. Acknowledge within 5 working days, telling you whether the notice is complete.
2. Assess what is actually within our control. If your notice concerns a processed file, we will tell you plainly that it no longer exists rather than pretending to remove it.
3. Act on what we can: removing infringing material from our own pages, or suspending or closing an account that is using the service to infringe.
4. Notify the account holder, where one is involved, giving them a copy of the notice — including your name and contact details, since a valid notice cannot be answered anonymously — and the opportunity to counter-notify.
5. Record it, so repeat infringement can be recognised as repeat infringement.

If your account was acted on because of a notice you believe was mistaken or misdirected, send a counter-notice to support@kovapdf.com with the subject Counter-Notice, containing:

1. Your signature.
2. Identification of the material that was removed or the access that was disabled.
3. A statement, under penalty of perjury, that you have a good-faith belief the action was the result of a mistake or a misidentification.
4. Your name, address, telephone number, and a statement consenting to the jurisdiction of the appropriate court and to accepting service of process from the party who filed the notice.

We forward a valid counter-notice to the original complainant. Where the law provides for it, we may restore access after the statutory waiting period unless the complainant tells us they have filed a court action.

We terminate the accounts of repeat infringers in appropriate circumstances. What counts as “repeat” is judged on the substance — the number of valid notices, whether they concern the same rights holder, and whether the behaviour continued after warning — rather than on a fixed strike count that could be gamed in either direction.

Trademark complaints, privacy complaints, defamation, and reports of illegal content go to support@kovapdf.com instead, with a description of the issue and what you are asking us to do. The formalities above apply to copyright notices specifically and are not required for these.

Security vulnerabilities have their own route, on the Security page.

Email it to support@kovapdf.com. We read everything sent there and reply.